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Shipping & Returns

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Shipping:

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  • Processing Time: Orders are processed and shipped within 24-48 hours.

  • Delivery Timeline: Expect delivery within 5-7 working days from the shipping date.

  • Shipping Carrier: We use reliable carriers to ensure your order arrives safely and on time.

  • Tracking: Once your order is shipped, you will receive a tracking number via email.

 

 

Returns:

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  • Return Policy: Due to our made-to-order model, we only accept returns in specific cases:

    • Mismatch: If the product received does not match the item you ordered.

    • Damaged Products: If the product arrives damaged or defective.

  • Return Request: To initiate a return, please contact us within 2 days of receiving your order with detailed photos and your order number.

  • Return Process: Follow the instructions provided by our customer service team to return the item.

  • Refunds/Exchanges: Refunds or exchanges will be processed once we receive and inspect the returned item.

 

 

Contact Us:

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Thank you for shopping with Funkingenious!

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